Please select your home edition
Edition
Highfield Boats - MBW - LEADERBOARD

New CEO assumes the helm at Boat Fix

by Andrew Golden 5 Jan 07:20 PST

Boat Fix, the 24/7 marine customer service company, announced today the appointment of Penny Searles as its CEO.

A senior executive and driven pioneer with over 25-years of experience in both the corporate and entrepreneurial arenas, Searles brings vast knowledge of the financial services and technology (FinTech) data sectors, primarily in the insurance market, to her role.

With over 12-years running organizations as a CEO and 17-years of Board appointments, Searles has managed two successful telematics motor broker sales - Coverbox in 2011 and SmartDriverInsurance in 2019, as well as two FinTech data company sales - Wunelli to Lexis Nexis United States in 2014 and SmartDriverClub to American tech giant Calamp in January 2020. Based in the United Kingdom, she will focus on overseeing the continued advancement of Boat Fix technology, increasing collaboration with OEMs and developing insurance-centric solutions to benefit underwriters and boat owners, alike.

"The global insurance market is facing a challenging time," said Searles. "Insurers and re-insurers have been hit hard by the COVID pandemic on multiple fronts, from health to travel to business interruption. The losses cannot yet be quantified with the ongoing impact, but companies are re-evaluating their exposure in all markets including marine. This perfect storm has created an invaluable opportunity for Boat Fix to support vessel manufacturers, insurers and boat owners with a true 'peace-of-mind' product."

While telematics data is already available to insurers of larger vessels with built-in systems; Boat Fix is an aftermarket solution that focuses on the mass market of small to mid-size boats, giving owners the ability to monitor their vessel 24/7 and prevent damage. With boat sales exploding in the U.S. and the availability of insurance solutions on the decline, vessels equipped with capabilities designed to manage risk and reduce potential loss make for more attractive insurance risks at significantly more competitive prices.

In September of 2020, Searles was featured in the Insurance Times article, How Telematics Can Serve the Boat Insurance Market where she detailed a story of a fatal accident on a Bavaria 49 in 2019. The telematics solution showed investigators the vessel was not operating recklessly or in a designated swimming area, absolving the charter company and captain of an estimated $1,000,000 insurance liability.

"The advancement of telematics in the marine industry has created a wealth of opportunities throughout the value chain," said Alastair Crawford, Founder, Boat Fix. "We are thrilled to have Penny take the reins and use her unparalleled business and financial services acumen to advance the benefits of telematics to the marine industry."

For more information on the Boat Fix, visit www.boatfix.biz.

Related Articles

Boat Fix standard on Vision Marine electric boats
Telematics solutions provider delivers tailored monitoring and support for vessel systems Boat Fix, the 24/7 marine customer service company, have announced it has signed an agreement with Vision Marine Technologies (VMT) to deliver a custom, white-labeled telematics solution to be included with all model year 2021 electric boats. Posted on 13 Feb
Boat Fix now standard on Vision Marine boats
Telematics solutions provider delivers tailored monitoring and support for vessel systems Boat Fix, the 24/7 marine customer service company, announced today it has signed an agreement with Vision Marine Technologies (VMT) to deliver a custom, white-labeled telematics solution to be included with all model year 2021 electric boats. Posted on 29 Jan
Boat Fix partners with Sea Pro Boats
24/7/365 Advisor Service partners with Legendary Center Console Brand Boat Fix, the 24/7 marine customer service company, announced today that it has partnered with Sea Pro Boats, legendary center console saltwater fishing boat manufacturer to provide a substantially enhanced owner experience Posted on 1 Oct 2019
Boat Fix announces monitoring and support service
24/7/365 vessel monitoring and customer support service Boat Fix, a leading telematics service for boat owners, announced today the launch of its unique vessel monitoring system and Boat Fix Advisors service worldwide. Posted on 3 Aug 2019
Boat Fix introduces B2B marine customer service
24/7/365 advisor service alerts boaters to vessel needs Boat Fix, the marine customer service company that has been protecting boats and providing 24/7 customer support to boaters in the United Kingdom for over 28 years, has launched its unique service globally. Posted on 9 Dec 2018
Revolutionary B2B Marine Customer Service Model
By Boat Fix, the marine customer service company Boat Fix, the marine customer service company that has been protecting boats and providing 24/7 customer support to boaters in the United Kingdom for over 28 years, has launched its unique service globally. Posted on 20 Oct 2018
North Sails 2019 - NSVictoryList - FooterSea Sure 2020 - FOOTERMaritimo 2021 - M600 - FOOTER