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North Sails 2021 Innovation - LEADERBOARD

Alumacraft and Manitou congratulates dealers for exceptional service

by Alumacraft and Manitou 22 Jul 2021 04:41 PDT
NMMA 2020 Marine Industry Customer Satisfaction Index (CSI) Awards logo © NMMA

Alumacraft and Manitou announced today its boat dealer recipients of the NMMA 2020 Marine Industry Customer Satisfaction Index (CSI) Awards. There were 82 Alumacraft dealers and 36 Manitou dealers recognized this year.

"Customer satisfaction begins and ends with the dealer," said Manon Pelletier, vice president sales and channel management, BRP Marine Group. "They are the face of our brands and the direct link to the customer's ownership journey. We are honored to have an incredible dealer network committed to providing best-in-class retail and service experiences to customers and thank the NMMA for recognizing those that go above and beyond."

The NMMA 2020 CSI Award dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey of customers purchasing a new boat between January 1, 2020 and December 31, 2020. For this reporting period, the program surveyed more than 175,000 customers.

The complete list of boat dealers honored with an NMMA 2020 CSI Award are listed at

Alumacraft dealers recognized include:

Action SportsMarshallMNMac Sport and Marine Inc.SuperiorWI
Bay Lake MarineDeerwoodMNMaces MarinePittsfieldMA
Bemidji Marine Inc.BemidjiMNMarine ProductsSalt Lake CityUT
Boat Sport Marina Inc.Eagle RiverWIMark's Marine Inc.GrimeslandNC
Boat Works of South Windsor Inc.South WindsorCTMatteson MarineShelbyvilleMI
Bob's MarineModestoCAMcDuffie MarineLake CityFL
Boulder Marine Center Inc.Boulder JunctionWIMemphis Boat CenterMemphisTN
Bow & Stern MarineNorth TonawandaNYMercury Service Ltd.Moose JawSK
Brainerd Sports & MarineBrainerdMNMillers Boating Center Inc.OcalaFL
Breaux & Daigle Marine LLCPierre PartLAMitchell MarineLaGrangeGA
Camano MarineCamanoWAMoritz Sport & MarineMandanND
Danny's Marine LLCLinkwoodMDN & B Marine Supply & ServiceBordentownNJ
Dave's Sport & MarineKaukaunaWINicola MotorsportsMerrittBC
Dingwall MotorsSioux LookoutONNoddings' Sales & Service Ltd.BridgewaterNS
Don's Marine LLCLodiWINorthshore Sports & Auto Inc.Sault Ste. MarieON
Dranttel Sales & Service Inc.Saint PeterMNNorthstar Powersports & MarineAlbert LeaMN
Duane's MarineVirginiaMNParma Marine LLCParmaOH
Evans MarineJasperALPete Jorgensen MarineBeaumontTX
Extreme Performance Inc.CasperWYProctor Marine Ltd.SimcoeON
Extreme Torque MotorsportsFrederictonNBRed River Boating CenterHeber SpringsAR
F & S Yamaha & Marine Inc.HanoverPARegina Marine Ltd.ReginaSK
Frontier Powersports LLCFergus FallsMNRideau Ferry Marine Ltd.Rideau FerryON
Galles Marine Inc.Wisconsin RapidsWIRock River Motor Sports Inc.EdgertonWI
Grand Rapids MarineGrand RapidsMNRugged Marine SuppliesChesterVA
Great Lakes Marine Service & Sales Inc.Spirit LakeIASandhill Boat Co.DaytonTN
Honey Creek TackleGreenwoodINSealand Marine - NENorfolkNE
Idaho MarineBoiseIDSeaman's Marine Inc.HonesdalePA
Indian River MarinaIndian RiverMIShoreline SolutionsSummerfieldFL
Inland Marine Inc.Au GresMISimonar Sports Inc.LuxemburgWI
J & K MarineDetroit LakesMNSpellman's Marina LLCOshkoshWI
Jalensky's Outdoors & Marine Inc.KenoshaWIStarboard Choice Marine LLCEdwardsburgMI
Kroll's Inc.RosenbergTXThe Boat House of AnaheimAnaheimCA
La Canne's Marine Inc.FaribaultMNThe Boat Place RockvilleIN
Lake County Water SportsMcHenryILTompkins Hardware LimitedEmoON
Lake Road Marine SalesConneaut LakePAUpper Iowa Marine Inc.DecorahIA
Leatherdale MarineOrilliaONValentine's Marine Inc.SheridanCO
Little Crow Sports CenterSpicerMNWaters Edge MarinePolk CityIA
Loughborough Lake MarinaBatterseaONWild River Sport & MarineCanyonMN
LTD Motors & Marine LLCCrystal RiverFLWilley's Marine Inc.McGregorMN
Luke's Town ServiceElieMBWoodlake Marine Ltd.KenoraON
M & J Marine Inc.MosineeWIYoung's Marine LLCNorth PlatteNE

Manitou dealers recognized include:

Bay Marine Inc.KennesawGALake Viking MarineGallatinMO
Bay Outboard MarineSaginawMILouisa Boat and Motor SalesLouisaVA
Branson West Marine & PowersportsBranson WestMOMalone Motor SportsOwatonnaTN
Bridgewater MarinaMonetaVAMankato MotorsportsMankatoMN
Burke's Marina, Inc.Raquette LakeNYMorse EnterprisesWisconsin DellsWI
Carolina InboardIrmoSCMueller's Sales and ServiceRandom LakeWI
Causeway MarineStafford TownshipNJPalmetto Boat Center, Inc.PiedmontSC
Cedar Lake SalesWest BendWIReed's MarineDelavanWI
Clark's Marine Inc.North WebsterINSemper Speed & MarineMaderaCA
Echo Bay Marina BrookfieldCTShell Lake Marine, LLCShell LakeWI
Enns Brothers Ltd.WinnipegMBSodak's MarinaWentworthSD
Hilltop MarineBronstonKYSPR Motorsports LLCPequot LakesMN
Huntsville MarineHuntsvilleONSugar Springs Marine & Storage LLC.GladwinMI
Indian Hills MarinaBerniceOKSweetwater Performance CenterOshkoshWI
Indian River Marina, LLCIndian RiverMIThe Boat LockerHermitageTN
Inland Auto Boat & RV SalesPerrisCAThe Boat ShopTaftonPA
Kovash MarineMoorheadMNUniversity MarinePell CityAL
Krupps PowersportsEdwardsburgMIWest Lakes Boat MartRome CityIN

For more information about Alumacraft or Manitou, please visit and

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