Please select your home edition
Edition
A+T Instruments 2024 Leaderboard

Customer service remains key as Peters & May addresses new market challenges

by Peters & May 25 May 2022 06:09 PDT
Peters & May continues to deliver high levels of customer services despite the new market challenges © Peters & May

Global marine transport and logistics provider Peters & May gives an update on how the company is responding to new market challenges, resulting from the war in Ukraine, and the impact they are having on the company's operations.

CEO Simon Judson comments on the current developments: "While the long-term effects of Covid are still having an influence on the transportation market, the situation has improved after the easing of some restrictions imposed by the pandemic. Most countries worldwide have opened their ports and stevedores have been able to resume their usual work, although port congestion, vessel quarantining, labour shortages and cargo supply are just some of the few difficulties that continue to affect vessel scheduling. While many cities in Asia are still in lockdown, ports are operating, so with careful planning, we have been able to ship in and out of Asian ports. For smaller groups of yachts and commercial craft, we have managed to find pockets of space on vessels departing Asia approximately once a month this year. With windmill cargo dominating the market at the moment, taking the full deck of a vessel is rarely economically viable from this region."

"Understandably, the war in Ukraine has had an impact on the access to ports, space aboard ships and recruitment of crews. There is currently a lack of availability of containers worldwide and ports are overstretched. There are port closures and ship seizures due to the global sanctions imposed on Russia. As a result of these circumstances, freight rates are still at very high levels however we envisage a slight easing as we approach the end of 2022."

Simon Judson comments on how the company is working to meet customer needs during uncertain times: "We are naturally eager to continue delivering the same degree of punctuality that we are known to provide to our customers. High levels of customer service, which are within our control, have not changed. However, with fewer ships available and less space, it is not always possible to meet customer requirements at short notice."

"We are doing our utmost to explore all shipping options, but due to the current circumstances, our schedules may vary. Flexibility around dates is advised and we have been recommending that our customers book their shipments and transports early to avoid disappointment or risk fully booked ships if they make their inquiries closer to their preferred shipping date."

Peters & May supplies freight and logistics services by road, air, sea, and courier to the recreational and commercial marine sector. For further information about Peters & May shipping routes and schedules, visit here.

Related Articles

Peters & May ships 52 Super Series yachts
Successful delivery of full fleet from Palma, Mallorca, to Newport, RI Peters & May, proudly announces the successful delivery of a full fleet of TP52 yachts from Palma, Mallorca, to Newport, RI, in preparation for two highly anticipated race events hosted by the prestigious NYYC. Posted on 22 May
Peters & May proudly sponsors Aina Bauza
The 29-year-old Mallorcan sailor made history by setting the new transatlantic sailing world record Peters & May proudly announces its sponsorship of Aina Bauza, the 29-year-old Mallorcan sailor who has made history by setting the new transatlantic sailing world record as the first woman to navigate solo aboard her 6.5-meter monohull. Posted on 10 Apr
Peters & May commences strategic alliance
Exciting collaboration with Hugo Stinnes Schiffahrt GmbH Peters & May, the world's foremost yacht shipping company, is thrilled to announce the commencement of its collaboration with Hugo Stinnes Schiffahrt GmbH, together with its sisters of the MACS Maritime Carrier Shipping. Posted on 24 Nov 2023
Peters & May announces three-year sponsorship
With New York Yacht Club Regatta Association Leading global logistics company Peters & May announces a new sponsorship with the prestigious NYYC RA, that will see Peters & May become the official yacht shipping and logistics sponsor of NYYC RA in 2023, 2024 and 2025. Posted on 3 Aug 2023
The world's first floating eco-luxury suite
The smart floating space offers 50 sqm of living area across the main cabin Peters & May, the industry leaders in yacht handling and shipping, transports the first Anthénea eco-friendly Luxury Suite to Doha. Posted on 9 Jun 2023
Peters & May celebrates its 50th anniversary
Global shipping company enters landmark year by reporting strong optimism Leading global logistics company Peters & May announces its milestone 50th anniversary in 2023, proudly commemorating its history and achievements while celebrating the company's strong position as a trusted name in today's market. Posted on 6 Feb 2023
Peters & May reports continued growth
An increase in shipments for the first half of 2022 World-leading global Freight Forwarding specialists Peters & May has continued to strengthen during the first six months of 2022 despite market challenges caused by the ongoing impact of Covid-19 and the conflict in Ukraine. Posted on 13 Sep 2022
Peters & May announces new stevedoring company
YSS provides a unique service as the only company to completely specialize in yacht handling Peters & May is excited to announce the launch of a brand-new stevedoring company, Yacht Stevedore Solutions, which is based in Fort Lauderdale, Florida. Posted on 2 Mar 2022
Peters & May Group CEO upbeat about 2022
Company's CEO reflects on 2021 and looks ahead at the outlook for the coming year Southampton based global logistics firm Peters & May supplies freight and logistics services by road, air, sea, and courier to the recreational and commercial marine sector. Posted on 3 Feb 2022
Peters & May ramps up sailings to USA & Caribbean
Autumn yacht transport enquiries have soared as travel restrictions relax Peters & May has increased its sailings to Florida and the Caribbean this autumn and winter to meet the increased demand from yacht owners choosing to sail in warmer waters now that transatlantic travel restrictions are easing. Posted on 1 Nov 2021
Allen Dynamic 40 FooterSelden 2020 - FOOTERCyclops Marine 2023 November - FOOTER