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Godfrey Marine dealers awarded NMMA 2022 Marine Industry CSI Award

by Godfrey 1 Jun 2023 16:11 PDT

Godfrey Marine, manufacturer of premium family Godfrey pontoon boats and Hurricane deck boats, legendary innovator in versatile deck boat designs, announced its boat dealer recipients of the National Marine Manufacturers Association (NMMA) 2022 Marine Industry Customer Satisfaction Index (CSI) Awards. There were 108 Godfrey dealers and 53 Hurricane dealers recognized this year.

The NMMA collects dealer satisfaction data through the Marine Industry CSI program and uses it to recognize boat dealers who actively measure customer satisfaction and pursue continuous improvements to better serve their customers.

"The industry welcomed a significant number of new boaters in 2022, and these dealers greeted them through an exceptional sale experience, while helping to retain existing boaters by delivering an extraordinary level of ongoing service," said Robert Newsome, senior vice president of operations for NMMA. "Congratulations to the 2022 CSI Award boat dealer recipients for creating an outstanding purchase and ownership journey that nurtures a life-long passion for boating."

"We thank the NMMA for recognizing the consistent positive experiences that our customers receive from our dealer network," said Jeff Toumey, Senior Manager Customer Experience, Godfrey Marine. "Our dealers and distributors and the work that they do to satisfy our customers is essential to our continued success. We look forward to even more improvement in the future, and the continued growth of our sales and service teams."

The 2022 CSI Award dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey of customers who purchased a new boat between January 1, 2022 and December 31, 2022. For this reporting period, the program surveyed more than 175,000 customers.

The complete list of boat dealers honored with 2022 CSI Awards for their efforts to increase customer satisfaction levels in the boating industry are listed at www.boatsatisfaction.com.

Godfrey dealers recognized include:

A Boat House Douglasville GA Lake Toxaway Marine Lake Toxaway NC
Action Boyd LLC Dothan AL Last Chance Performance Marine Hemet CA
Allan Marsh Travel Center Boise ID Lime Lake Marine Delevan NY
Aloha Marine Holly Hill FL Little River Boatworld Sorrento BC
Anchor Marine Speedwell TN Long Lake Marina Naples ME
Archer Lake Watersports LLC Quincy MI Loonie Toons Pontoons and Powersports Desbarats ON
Arnolds Boats & Motors Louisville KY Madisonville Marine, Inc. Madisonville TN
Bakker Marine, Inc. Hawley PA Main Channel Marina Syracuse IN
Bay Lake Marine Deerwood MN Mark’s Marine, Inc. Hayden ID
Big Bee Boats LTD Duncannon PA Marshall’s Marine, Inc. Lake City SC
Black Hills Outdoor Rapid City SD McLaughlin’s RV & Marine Fargo ND
Boat City Marine Portage MI Meredith Marine Meredith NH
Boat House Cape Coral FL Mittelstaedt Sports & Marine La Valle WI
Boating Atlanta Gainesville GA Moose Landing Marina Naples ME
Boomerang Marine & Sports Melrose MN Moritz Sports & Marine Mandan MD
C&P Marine Bronston KY Munson Ski & Marine Fontana-On-Geneva Lake WI
C.H. Marine Livingston TX Nashville Boating Center Hermitage TN
Cactusrv.com Tucson AZ North Bay Marina Selbyville DE
Captains Cove New Richmond OH Norton’s Dry Dock Princeton WI
Carolina Inboard Irmo SC Nyes Marina Service Conneaut Lake PA
Centerpointe Yacht SVCS LLC Pewaukee WI Ocean House Marina Charlestown RI
Central Georgia Marina Inc Macon GA Omaha Marine Center Omaha NE
Chatlee Boat & Marine Sanford NC Paul’s Marine Lewis Center OH
Chuck’s Garage Inc. Siren WI Perdue Marine Lanark IL
Coastal Marine Myrtle Beach SC Peters Sporting Goods, Inc. Mill Hall PA
Coloma Motor Sports Coloma MI Pharo Performance Marine Waunakee WI
Coralville Lake Marina Iowa City IA Polar Pointe Marine Bracey VA
Coulter’s Panorama Marine Panora IA Popps Marine Crivitz WI
Dale’s Marine Madison Lake MN Power Lodge Brainerd MN
Dockside Marine – Glennie Glennie MI Puget Marina Olympia WA
East Side Marine Evansville IN Red River Boating Center Heber Springs AR
Echo Bay Marina Brookfield CT Roaming Rocks Marina Roaming Shores OH
Emerald Coast Marine Niceville FL Rock Outdoors LLC Lexington NC
Family Marine Wilmar MN Rockingham Boat Repair Hampstead NH
Fentress Marine Inc. McDaniels KY Roger’s Performance Marine Centerville UT
Foothills Marine, Inc. Morganton NC Roger’s Performance Marine Hurricane WV
Freeway Sport Center, Inc. Fenton MI Round Lake Marina Hayward WI
Gamble Distributors, Inc. Carthage NY Russell Marine Alexander City AL
Grand Bay Marine Traverse City MI Sadler’s Marine Jacksonville TX
Grand Rapids Marine Grand Rapids MN Smithville Marine Smithville MO
Gunnells Marine Greenwood SC Soo Sports Sioux Falls SD
H&H Marine San Diego CA Southeastern Marine Richmond VA
Happy Holiday Travel, Inc. Murray KY Tall Timbers Marina Monticello IN
HJV (Lakeside Marina) Oshkosh WI Temagami Marine Temagami ON
Homosassa Marine Homosassa FL Texas Boat World Harker Heights TX
Huntley Marine Pineville NC The Boat Place Rockville IN
Indian River Sports Center Indian River MI Tippecanoe Boat Co., Inc. Leesburg IN
Island Lake Marine Fort Collins CO Trader Bill’s Marine Hot Springs AR
J&J Marine South Haven MN Trojan Landing Marine, Inc. Charleston WV
K&S Marine Apple River IL Warranty – Maple Bay Marine Brutus MI
Kents Harbor Liberty IN Woodard Marine, Inc. Hydeville VT
Lafayette Power Sports Lafayette LA Xtreme Outdoors Boat & RV, LLC Checotah OK
Lake LBJ Marineland Kingsland TX Yankee Boating Center Lake George NY
      Young Harris Water Sports Young Harris GA
  Hurricane dealers recognized include:
Action Boyd LLC Dothan AL Hughes Marine Service Danville VA
Aloha Marine Holly Hill FL Huntley Marine Pineville NC
Anchor Marine Speedwell TN Island Lake Marine Fort Collins CO
Arnolds Boats & Motors Louisville KY Lake LBJ Marineland Kingsland TX
Augusta Marine Augusta GA Last Chance Performance Marine Hemet CA
Battleship Cycles & Marine Wilmington NC Long Lake Marina Naples ME
Bay Lake Marine Deerwood MN M&J Marine, Inc. Mosinee WI
Big Bee Boats LTD Duncannon PA Madisonville Marine, Inc. Madisonville TN
Buckeye Lake Marina Millersport OH Main Channel Marina Syracuse IN
C&P Marine Bronston KY Marine Connection West Palm Beach FL
C.H. Marine Livingston TX McDuffie Marine Lake City FL
Cactusrv.com Tucson AZ McLaughlin’s RV & Marine Fargo ND
Captain Dave’s Boating World Anderson SC Meredith Marina Meredith NH
Castaway Marine Melbourne FL Moose Landing Marina Naples ME
Centerville Waterway Marina Chesapeake VA North Texas Marine, Inc. Gainesville TX
Coastal Marine Myrtle Beach SC Omaha Marine Center Omaha NE
Echo Bay Marina Brookfield CT Pelican Marine Center, Inc. Hudson FL
Emerald Coast Marine Niceville FL Pharo Performance Marine Waunakee WI
EZ Marine & Storage, Inc. Brant Lake NY Rock Outdoors LLC Lexington NC
Foothills Marine, Inc. Morganton NC Texas Boat World Harker Heights TX
Gamble Distributors, Inc. Carthage NY The Boat House of Chicago Johnsburg IL
Grand Bay Marine Traverse City MI Trojan Landing Marine, Inc. Charleston WV
HJV (Lakeside Marina) Oshkosh WI Webster Marine Moneta VA
Holiday Marine Leesburg FL West Lakes Boat Mart Rome City IN
Homosassa Marine Homosassa FL Woodard Marine, Inc. Hydeville VT
      Yankee Boating Center Lake George NY

For more information on Godfrey, please visit www.godfreypontoonboats.com. For more information on Hurricane, please visit www.hurricaneboats.com.

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