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Riviera awards international dealership excellence

by Riviera Australia 27 Nov 2023 21:57 PST
The winners of Riviera Int'l Dealer Awards for excellence from L-R, Chris McCafferty - Sales Director, Matt Mrozinski - Lake Michigan Yacht Sales, Dave Northnagle & Steve Chase – Bosun's Marine, Javier Perello Borras – Wally Castro Marine/Rodney Longhurst © Riviera Australia

Australia's premier luxury motor yacht builder, Riviera, announced its 2023 International Dealer Awards.

Dealer of the Year - Lake Michigan Yacht Sales

Riviera International Dealer of the Year was awarded to Lake Michigan Yacht Sales in the US.

Accepting the award, Dealer Principal Matt Mrozinski said: "The constant refinement in every aspect of Riviera yachts over the past 10 years has been extraordinary. Our customers are telling us that Riviera is regarded as the premium brand in the sport yacht and luxury motor yacht market for design, engineering, finish and support."

He said the entire Riviera team in Australia and in the Americas were focussed on their customers. "We have been a Riviera dealer representative for nearly 20 years. Being able to represent a yacht line that you are proud of, that it is very well-supported, that is among the very best in the world; seeing the real joy experienced by our Riviera owners, is our team's reward."

Service Excellence by an Individual - Richard Madden

Richard Madden from Bosun's Marine in the US State of Massachusetts was awarded for Service Excellence by an Individual. Dealer Principal Steve Chase said: "Richard is a master technician and is totally dedicated to keeping our Riviera customers' yachts in peak condition; always ready for their next adventure.

"Richard won this award not just for his great service ethic, but also for his attitude during the handover and delivery to our new owners; providing comprehensive training for them in the operation of their yachts."

Sales Excellence by an Individual - Dave Northnagle

Dave Northnagle, also from Bosun's Marine, received the award for Sales Excellence by an Individual.

Accepting the award, Dave said: "We have been Riviera representatives for over 15 years. Our great team at Bosun's are focused on customer relationships. My personal approach is to make the process of purchasing a new yacht as easy as possible, working together as a team across our entire dealership.

"I love to see our owners out on the water enjoying their yachts. They often send me pictures of their adventures, which is awesomely rewarding."

Sales Excellence by a Dealership - OneWater Yacht Group

The award for Sales Excellence by a Dealership was presented to OneWater Yacht Group who have 10 locations in the US in New York, Maryland, North Carolina, Massachusetts and Florida.

Dealer Principal Bryan Braley said: "We have proudly represented Riviera yachts for over 10 years. Our philosophy is that we partner with our yacht owners through their yachting journey to ensure their ultimate boating enjoyment.

"The quality of Riviera motor yachts today is second-to-none. If you walked through the entire Fort Lauderdale International Boat Show, you wouldn't find a motor yacht that compared for quality, comfort and style."

Event Excellence by a Dealership - Wally Castro Marine

Based in Puerto Rico, Wally Castro Marine were awarded with Event Excellence by a Dealership.

"We created our event 12 years ago as a Christmas in July themed on-water summer party. We hold this in the British Virgin Islands where hundreds of boats cruise to the island of Virgin Gorda to be a part of our full-day family event. More than 16 Riviera yachts rafted together this year to share in all the fun and celebrations," said Wally.

"Our team loves to represent Riviera. There is a special wow factor in every yacht."

Riviera International Sales Director, Chris McCafferty, said Riviera had seen significant growth in the Americas over the past 10 years.

"Riviera are regarded as premium motor yachts, offering an outstanding range of six individual model designs from 39 to 78 feet. We offer a rare combination of blue water performance, designer styling, luxurious comfort and caring owner care support by our global network."

Riviera Australia owner Rodney Longhurst praised the international dealer network and award winners on behalf of Riviera's team in Australia and in the US.

"The Riviera International Dealer Awards recognise the professionalism, dedication and excellence of service and support by our representatives. Together, Riviera and our dealership network strive to create the ultimate boating experience for our yacht owners," he said.

"We are very appreciative of our global dealership network, and we thank them all for their commitment and dedication to our yacht owners."

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