Regal Boats elevates dealer expertise in 2023 Regal Service School event
by Regal Boats 14 Dec 2023 10:59 PST
Regal Boats proudly concludes its 2023 Service School in Orlando, FL, where over 100 technicians from the dealer network underwent a two-day intensive training program. This initiative highlights Regal's commitment to enhancing dealer expertise, ensuring top-tier customer service and technical proficiency in the boating industry.
The immersive event included hands-on sessions, expert-led workshops, and interactive discussions, providing insights into the latest Regal Boats models and technologies. Tailored to evolving industry needs, the Service School emphasizes advanced diagnostics, maintenance techniques, and customer engagement strategies, preparing the dealer network for success in a dynamic market.
"Through the 2023 Regal Service School, we've not only enhanced the technical proficiency of our dealers but also fortified our commitment to delivering exceptional customer experiences," said Bryan Kahl, Director of Customer Experience at Regal Boats. "This event reflects our dedication to continuous improvement and excellence in every aspect of customer interaction."
The event received positive feedback from participants, with many highlighting the knowledge gained and the opportunity to network with industry peers. The 2023 Regal Service School is a significant step forward in the success of Regal Boats.Regal Boats plans to expand its training programs, ensuring dealers stay ahead in the boating industry. Ongoing investment in dealer education is central to Regal's strategy for delivering unparalleled customer experiences.
The 2023 Regal Service School is a testament to Regal Boats dedication to excellence in customer experience and technical proficiency. By investing in its dealer network, Regal reinforces its leadership in the industry and commitment to delivering world-class customer service.