Godfrey Pontoons receives NMMA Marine Industry CSI Award
by Godfrey Marine 15 Feb 20:51 PST
Godfrey Marine, manufacturer of pontoons built with enduring quality and superior craftsmanship, announced its Godfrey Pontoon brand has been recognized for another National Marine Manufacturers Association (NMMA) Customer Satisfaction Index (CSI) Award. The award, given for superior customer satisfaction throughout the year, was announced on Thursday, February 15th during the Innovation Awards Breakfast at the 2024 Miami International Boat Show. This is the 18th award Godfrey has received.
"We are very proud to again have our Godfrey Pontoon brand be recognized by the NMMA with a CSI award," said Jeff Cress, Senior Director of Purchasing, Logistics & Customer Experience, Godfrey Marine. "Our customers are a vital and extremely valued part of our success, and we build their experiences and commentary into everything that we do. Our priority, as always, is to keep building on these successes, and we're excited to keep earning our customers' loyalty."
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2023, and December 31, 2023.
For more information on Godfrey or its full lineup of pontoons, please visit www.godfreypontoonboats.com.