Veranda Luxury Pontoons elevates ownership experience with VIP service powered by Boat Fix

Boat Fix partnership with Veranda Luxury Pontoons © Boat Fix

Boat Fix, a leading recreational boating telematics company that provides a combination of remote monitoring, GPS tracking, theft prevention/recovery and 24/7 live customer support, announced today a new partnership with Veranda Luxury Pontoons, a leading innovator in all-aluminum, luxury performance pontoon boats to offer exclusive VIP Service to every new Veranda owner.

The VIP, or Veranda Information Portal Service provides a premium experience, standard on all 2026 Vertex models and optional on all other Veranda models. Using Boat Fix's award-winning platform, the service gives Veranda customers direct access to live technical support, maintenance tracking, real-time GPS monitoring 24/7, all through a powerful, dedicated mobile app that puts boat management in the palm of their hand. Boat Fix's U.S.-based certified marine mechanics are available around the clock to assist Veranda owners with any question or issue — anytime, anywhere.

"We are delighted to be part of the Veranda VIP Service offering," said Boat Fix CEO, Steve Pitsos. "As a boat builder, you're not just selling a product; you're selling the customer experience with your brand. Brand loyalty starts with a great customer experience, on and off the water 24/7!"

"At Veranda, luxury isn't just about materials and performance — it's about peace of mind," said Nathan Kyzer, VP of Operations at Veranda Luxury Pontoons. "Our partnership with Boat Fix adds an unmatched level of service and confidence to the ownership journey, ensuring our customers spend more time enjoying the water and less time worrying about maintenance or support."

With 24/7 Alarm Monitoring Centers in Charleston, S.C. and Southport, Conn., every call is answered in seconds and in person and with Boat Fix's Mechanical Helpline, a courteous, trained professional mechanic is immediately available on the phone, ready to diagnose problems and assist. Boat Fix's weather alerts, theft prevention, and alarm and battery monitoring, as well as tow dispatching is now available to Veranda customers with 2026 models nationwide.

Veranda Luxury Pontoons established its first series of all-welded aluminum pontoons in 1966, crafting patented luxury vessels over 55 years and three generations of founding family members. Boasting both the strength and security of a welded deck system, and the ultimate standard in styling and luxury, Veranda promises to provide boaters with a vessel that will make memories for a lifetime.