Godfrey Marine dealers awarded NMMA 2022 Marine Industry CSI Award
by Godfrey 1 Jun 2023 16:11 PDT
Godfrey Marine, manufacturer of premium family Godfrey pontoon boats and Hurricane deck boats, legendary innovator in versatile deck boat designs, announced its boat dealer recipients of the National Marine Manufacturers Association (NMMA) 2022 Marine Industry Customer Satisfaction Index (CSI) Awards. There were 108 Godfrey dealers and 53 Hurricane dealers recognized this year.
The NMMA collects dealer satisfaction data through the Marine Industry CSI program and uses it to recognize boat dealers who actively measure customer satisfaction and pursue continuous improvements to better serve their customers.
"The industry welcomed a significant number of new boaters in 2022, and these dealers greeted them through an exceptional sale experience, while helping to retain existing boaters by delivering an extraordinary level of ongoing service," said Robert Newsome, senior vice president of operations for NMMA. "Congratulations to the 2022 CSI Award boat dealer recipients for creating an outstanding purchase and ownership journey that nurtures a life-long passion for boating."
"We thank the NMMA for recognizing the consistent positive experiences that our customers receive from our dealer network," said Jeff Toumey, Senior Manager Customer Experience, Godfrey Marine. "Our dealers and distributors and the work that they do to satisfy our customers is essential to our continued success. We look forward to even more improvement in the future, and the continued growth of our sales and service teams."
The 2022 CSI Award dealer recipients achieved an independently measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey of customers who purchased a new boat between January 1, 2022 and December 31, 2022. For this reporting period, the program surveyed more than 175,000 customers.
The complete list of boat dealers honored with 2022 CSI Awards for their efforts to increase customer satisfaction levels in the boating industry are listed at www.boatsatisfaction.com.
Godfrey dealers recognized include:
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A Boat House
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Douglasville
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GA
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Lake Toxaway Marine
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Lake Toxaway
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NC
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Action Boyd LLC
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Dothan
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AL
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Last Chance Performance Marine
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Hemet
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CA
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Allan Marsh Travel Center
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Boise
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ID
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Lime Lake Marine
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Delevan
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NY
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Aloha Marine
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Holly Hill
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FL
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Little River Boatworld
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Sorrento
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BC
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Anchor Marine
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Speedwell
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TN
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Long Lake Marina
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Naples
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ME
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Archer Lake Watersports LLC
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Quincy
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MI
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Loonie Toons Pontoons and Powersports
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Desbarats
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ON
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Arnolds Boats & Motors
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Louisville
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KY
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Madisonville Marine, Inc.
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Madisonville
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TN
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Bakker Marine, Inc.
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Hawley
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PA
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Main Channel Marina
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Syracuse
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IN
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Bay Lake Marine
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Deerwood
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MN
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Mark’s Marine, Inc.
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Hayden
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ID
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Big Bee Boats LTD
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Duncannon
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PA
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Marshall’s Marine, Inc.
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Lake City
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SC
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Black Hills Outdoor
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Rapid City
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SD
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McLaughlin’s RV & Marine
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Fargo
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ND
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Boat City Marine
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Portage
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MI
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Meredith Marine
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Meredith
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NH
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Boat House
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Cape Coral
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FL
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Mittelstaedt Sports & Marine
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La Valle
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WI
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Boating Atlanta
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Gainesville
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GA
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Moose Landing Marina
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Naples
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ME
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Boomerang Marine & Sports
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Melrose
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MN
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Moritz Sports & Marine
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Mandan
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MD
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C&P Marine
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Bronston
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KY
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Munson Ski & Marine
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Fontana-On-Geneva Lake
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WI
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C.H. Marine
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Livingston
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TX
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Nashville Boating Center
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Hermitage
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TN
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Cactusrv.com
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Tucson
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AZ
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North Bay Marina
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Selbyville
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DE
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Captains Cove
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New Richmond
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OH
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Norton’s Dry Dock
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Princeton
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WI
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Carolina Inboard
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Irmo
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SC
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Nyes Marina Service
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Conneaut Lake
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PA
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Centerpointe Yacht SVCS LLC
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Pewaukee
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WI
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Ocean House Marina
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Charlestown
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RI
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Central Georgia Marina Inc
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Macon
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GA
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Omaha Marine Center
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Omaha
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NE
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Chatlee Boat & Marine
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Sanford
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NC
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Paul’s Marine
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Lewis Center
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OH
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Chuck’s Garage Inc.
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Siren
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WI
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Perdue Marine
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Lanark
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IL
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Coastal Marine
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Myrtle Beach
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SC
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Peters Sporting Goods, Inc.
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Mill Hall
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PA
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Coloma Motor Sports
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Coloma
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MI
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Pharo Performance Marine
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Waunakee
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WI
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Coralville Lake Marina
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Iowa City
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IA
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Polar Pointe Marine
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Bracey
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VA
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Coulter’s Panorama Marine
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Panora
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IA
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Popps Marine
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Crivitz
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WI
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Dale’s Marine
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Madison Lake
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MN
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Power Lodge
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Brainerd
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MN
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Dockside Marine – Glennie
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Glennie
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MI
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Puget Marina
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Olympia
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WA
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East Side Marine
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Evansville
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IN
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Red River Boating Center
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Heber Springs
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AR
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Echo Bay Marina
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Brookfield
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CT
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Roaming Rocks Marina
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Roaming Shores
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OH
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Emerald Coast Marine
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Niceville
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FL
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Rock Outdoors LLC
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Lexington
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NC
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Family Marine
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Wilmar
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MN
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Rockingham Boat Repair
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Hampstead
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NH
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Fentress Marine Inc.
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McDaniels
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KY
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Roger’s Performance Marine
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Centerville
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UT
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Foothills Marine, Inc.
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Morganton
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NC
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Roger’s Performance Marine
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Hurricane
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WV
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Freeway Sport Center, Inc.
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Fenton
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MI
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Round Lake Marina
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Hayward
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WI
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Gamble Distributors, Inc.
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Carthage
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NY
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Russell Marine
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Alexander City
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AL
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Grand Bay Marine
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Traverse City
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MI
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Sadler’s Marine
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Jacksonville
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TX
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Grand Rapids Marine
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Grand Rapids
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MN
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Smithville Marine
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Smithville
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MO
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Gunnells Marine
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Greenwood
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SC
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Soo Sports
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Sioux Falls
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SD
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H&H Marine
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San Diego
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CA
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Southeastern Marine
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Richmond
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VA
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Happy Holiday Travel, Inc.
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Murray
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KY
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Tall Timbers Marina
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Monticello
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IN
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HJV (Lakeside Marina)
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Oshkosh
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WI
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Temagami Marine
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Temagami
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ON
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Homosassa Marine
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Homosassa
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FL
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Texas Boat World
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Harker Heights
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TX
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Huntley Marine
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Pineville
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NC
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The Boat Place
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Rockville
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IN
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Indian River Sports Center
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Indian River
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MI
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Tippecanoe Boat Co., Inc.
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Leesburg
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IN
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Island Lake Marine
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Fort Collins
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CO
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Trader Bill’s Marine
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Hot Springs
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AR
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J&J Marine
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South Haven
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MN
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Trojan Landing Marine, Inc.
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Charleston
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WV
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K&S Marine
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Apple River
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IL
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Warranty – Maple Bay Marine
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Brutus
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MI
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Kents Harbor
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Liberty
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IN
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Woodard Marine, Inc.
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Hydeville
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VT
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Lafayette Power Sports
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Lafayette
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LA
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Xtreme Outdoors Boat & RV, LLC
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Checotah
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OK
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Lake LBJ Marineland
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Kingsland
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TX
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Yankee Boating Center
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Lake George
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NY
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Young Harris Water Sports
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Young Harris
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GA
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Hurricane dealers recognized include:
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Action Boyd LLC
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Dothan
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AL
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Hughes Marine Service
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Danville
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VA
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Aloha Marine
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Holly Hill
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FL
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Huntley Marine
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Pineville
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NC
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Anchor Marine
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Speedwell
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TN
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Island Lake Marine
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Fort Collins
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CO
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Arnolds Boats & Motors
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Louisville
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KY
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Lake LBJ Marineland
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Kingsland
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TX
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Augusta Marine
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Augusta
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GA
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Last Chance Performance Marine
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Hemet
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CA
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Battleship Cycles & Marine
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Wilmington
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NC
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Long Lake Marina
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Naples
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ME
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Bay Lake Marine
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Deerwood
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MN
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M&J Marine, Inc.
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Mosinee
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WI
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Big Bee Boats LTD
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Duncannon
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PA
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Madisonville Marine, Inc.
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Madisonville
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TN
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Buckeye Lake Marina
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Millersport
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OH
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Main Channel Marina
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Syracuse
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IN
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C&P Marine
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Bronston
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KY
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Marine Connection
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West Palm Beach
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FL
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C.H. Marine
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Livingston
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TX
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McDuffie Marine
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Lake City
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FL
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Cactusrv.com
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Tucson
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AZ
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McLaughlin’s RV & Marine
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Fargo
|
ND
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Captain Dave’s Boating World
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Anderson
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SC
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Meredith Marina
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Meredith
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NH
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Castaway Marine
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Melbourne
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FL
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Moose Landing Marina
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Naples
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ME
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Centerville Waterway Marina
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Chesapeake
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VA
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North Texas Marine, Inc.
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Gainesville
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TX
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Coastal Marine
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Myrtle Beach
|
SC
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Omaha Marine Center
|
Omaha
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NE
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Echo Bay Marina
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Brookfield
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CT
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Pelican Marine Center, Inc.
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Hudson
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FL
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Emerald Coast Marine
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Niceville
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FL
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Pharo Performance Marine
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Waunakee
|
WI
|
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EZ Marine & Storage, Inc.
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Brant Lake
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NY
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Rock Outdoors LLC
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Lexington
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NC
|
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Foothills Marine, Inc.
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Morganton
|
NC
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Texas Boat World
|
Harker Heights
|
TX
|
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Gamble Distributors, Inc.
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Carthage
|
NY
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The Boat House of Chicago
|
Johnsburg
|
IL
|
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Grand Bay Marine
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Traverse City
|
MI
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Trojan Landing Marine, Inc.
|
Charleston
|
WV
|
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HJV (Lakeside Marina)
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Oshkosh
|
WI
|
Webster Marine
|
Moneta
|
VA
|
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Holiday Marine
|
Leesburg
|
FL
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West Lakes Boat Mart
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Rome City
|
IN
|
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Homosassa Marine
|
Homosassa
|
FL
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Woodard Marine, Inc.
|
Hydeville
|
VT
|
|
|
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Yankee Boating Center
|
Lake George
|
NY
|
For more information on Godfrey, please visit www.godfreypontoonboats.com. For more information on Hurricane, please visit www.hurricaneboats.com.