Everglades Boats wins ninth consecutive NMMA CSI Award for Manufacturer Excellence
by Everglades Boats 10 Feb 09:00 PST
Everglades Boats © Everglades Boats
Everglades Boats, a leading innovator in premium offshore fishing, center console, and crossover vessels, is proud to announce it has been awarded its ninth consecutive National Marine Manufacturers Association (NMMA) Customer Satisfaction Index (CSI) Award for Manufacturer Excellence in 2025.
The NMMA CSI Award is one of the marine industry's highest distinctions, recognizing boat manufacturers that consistently deliver exceptional customer satisfaction and ownership experiences. Everglades Boats' continued achievement underscores its unwavering commitment to craftsmanship, innovation, and long-term customer support.
"The CSI Award reflects the voice of our owners, and we're deeply grateful for their trust," said Ben Cast, CEO of Everglades Boats. "This recognition inspires our entire team to keep pursuing our goal of creating exceptional life experiences for every Everglades owner."
About the NMMA CSI Program
The NMMA Customer Satisfaction Index (CSI) program was created to measure and celebrate excellence in customer service within the recreational boating industry. Award recipients are determined through independent third-party surveys of boat owners, who evaluate manufacturers based on key factors such as:
- Product quality and reliability
- Dealer and factory support
- Overall ownership experience
- Satisfaction with warranty and service response
Only manufacturers that achieve an elite satisfaction rating of 90% or higher across qualifying categories earn the CSI Award, making it a true benchmark of sustained excellence.
A Legacy of Innovation and Owner Commitment
Everglades Boats has built a reputation for advanced engineering, patented RAMCAP construction process, and thoughtful design tailored to serious offshore anglers and family boaters alike. The company's nine-year CSI streak highlights its dedication not only to building world-class boats, but also to standing behind every owner long after delivery.
As Everglades Boats looks ahead to the future, the company remains focused on delivering the highest levels of performance, safety, comfort, and customer satisfaction across its entire model lineup.