Godfrey Pontoon Boats Receives 20th NMMA Marine Industry CSI Award
by Godfrey Pontoons 19 Feb 13:44 PST
Godfrey Marine, manufacturer of pontoons built with enduring quality and superior craftsmanship, announced today its Godfrey Pontoon brand has been honored with its 20th National Marine Manufacturers Association (NMMA) Customer Satisfaction Index (CSI) Award.
The award, given for superior customer satisfaction throughout the year, was announced on Thursday, Feb. 12 during the Innovation Awards Breakfast at the 2026 Discover Boating® Miami International Boat Show.
"We're honored to have our Godfrey Pontoon Boats brand and its exceptional customer service be recognized for the 20th time by the NMMA," said JD Smith, Senior Manager of Customer Experience for Godfrey Pontoon Boats. "Delivering an unmatched customer experience is a staple to the Godfrey name and we're thankful for our customers' continued support and loyalty. Our team looks forward to helping people create memorable moments on the water in the year ahead."
The Marine Industry CSI Awards recognize boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently measured standard of excellence of 90% or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine between Jan. 1, 2025, and Dec. 31, 2025.